To view your the status of your order please click "Order Status" below.
Order Status
Please allow at least 24 hours for response via e-mail.
We are not open on weekends for phone calls, but you can place an order online.
To contact us about your web order please fill out our contact form at the bottom of this page, or give us a call at 800.272.4350
Thank you,
Blac Label Premium Team
Blac Label Premium Outlet Store (Star co.)
Janaf Shopping Center (Located near Office Max)
5900 East Virginia Beach Blvd. Suite 138
Norfolk, VA 23502
*DO NOT SEND EXCHANGES TO THIS ADDRESS
Please send all exchanges to:
3409 Chandler Creek Road
Virginia Beach, VA 23453
Attn: Websales
Exchanges / Returns
Sorry, we do not accept returns, but you can exchange for another item.
Items must be accompanied by a receipt and be made within 10 days of receiving the order.
Exchanges will not be accepted if:
- The item has obviously been worn
- The item smells of cologne, perfume, smoke, or any other odors
- Stains, marks, burns, snags, or any other blemishes are visible
- Alterations or modifications of any kind have been made
- Price tags have been removed, altered or damaged
- Other tags have been removed, altered or damaged
No shipping costs will be refunded for exchanges. Additionally, if you are exchanging an item, you will be charged for shipping the replacement item.
Please write your order number on the box, and include a written description of the exchange.
If you would like to make an exchange, please fill out our exchange form. Please Click Here!
Please send all exchanges to:
3409 Chandler Creek Road
Virginia Beach, VA 23453
Attn: Websales
Prospective Retailers
If you are a prospective retailer interested in carrying Blac Label Premium, please contact one of the representatives listed below by geographic area:
SVP of International Sales / East Coast
Northeast
Midwest
South
South
Southwest
West Coast
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John Ackerman
Mike Trepel
Casanova Harb
Marty Aronson
Jared Aronson
Ken Power
Scott Roberts
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john_ackerman@comcast.net
miketrep@aol.com
casanova09us@yahoo.com
jamdenimgroup@aol.com
jaredpf456@aol.com
kenpower1@earthlink.com
scottyr@verizon.net
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